Cundall are leading the way in the provision of creative, sustainable design solutions, and in order to keep up with the demands of the organisation, require a hands-on, organised and collaborative IT Support Engineer to assist our team of multi-disciplined engineers in our Head Office in Newcastle.
In line with the continuing growth of our business in the UK and internationally, we now wish to appoint an IT Support Engineer to join our busy team in Newcastle to take responsibility for resolving user issues sent to the Service Desk, and provide hands-on support for IT issues arising in Newcastle and other UK / International offices. The role includes providing first line support for all Cundall users, provision of remote support and administration and support of desktops, laptops and Skype for Business.
You will also act as a main point of contact for our external consultants and internal management and liaise as appropriate.
With proven practical experience providing first / second line support, you will ideally have experience working within a Professional Services Firm, be a problem-solver and have experience of build and deployment via SCCM and knowledge of Skype for Business software, Cisco VPN, WLAN's, Newforma, Office 2013 and NAS, TCP/IP, DCHP and WNS. You should also have experience of basic network troubleshooting, structured cabling and PC setup and remote control using Dameware and RDP.
You will also have exceptionally high standards when it comes to attention to detail, and pride yourself on being organised, thorough and collaborative in your approach to tasks.
Cundall values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Please note that this advert could close earlier than advertised, so applicants are encouraged to apply at their earliest convenience to ensure consideration.